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Sylvia Thompson
•New edition includes additional model sentences
EAN: 9781471858697
Author(s): Hayt
basic characteristics
The Expansion Sale: Four Must-Win Conversations to Keep and Grow Your Customers Product Form:Hardback Sylvia ThompsonAuthor(s): Peterson, Erik, Riesterer, Tim Proven customer engagement approaches for winning in the most important moments driving profitability and growthcustomer retention and expansion Industry analysts report that up 70 80% of business growth comes from existing customers. So why are you still investing mainly in attracting new customers? And, leaving renewals and upsells to chance? Or, worse yet, using a one size fits all approach to acquisition
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