Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit
Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFSF2014 Use soft furnishing sector hand and power tools MSFSF3008 Measure up and calculate fabric quantities for window coverings Elective units MSFSF2015 Cut single layer fabrics MSFSF2002 Machine sew materials MSFSF2003 Machine sew specialised sewn products MSFSF2004 Hand sew soft furnishings MSFSF2005 Operate a steam press MSFSF2007 Construct unlined curtains and drapes MSFSF2008 Construct lined curtains and drapes MSFSF2009 Construct padded pelmets MSFSF2010 Make up tracks for window coverings MSFSF2011 Fit and adjust curtain hardware BSBCUS301 Deliver and monitor a service to customers BSBITU306 Design and produce business documents BSBMKG413 Promote products and services MSMOPS212 Use enterprise computer or data systems If you require RPL Kits with comprehensive benchmarking
Units of competency MSMTMREF301 Use and maintain reference standards MSMTMINS302 Inspect a range of simple measuring instruments MSMTMVER403 Verify Inspectors' Class reference standards MSMTMINS301 Inspect a range of simple measures If you require RPL Kits with comprehensive benchmarking
*Conditions apply
Units of competency AHCBUS504 Prepare estimates
LLND Kit-FSKNUM014 Calculate with whole numbers and familiar fractions, decimals and percentages for work SLE Core units BSBDIV501 Manage diversityEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational