Units of competency BSBCMM401 Make a presentation TAEDEL301 Provide work skill instruction If you require RPL Kits with comprehensive benchmarking
Core units BSBTWK502 Manage team effectiveness
Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
spirits and liqueurs SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking
A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace
Session Plan-SITXFSA002 Participate in safe food handling practices LGA Units of competency BSBCMM401 MakeOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these