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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking
Units of competency SIRXOSM001 Identify and review social media and online platforms for organisational use SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM003 Use social media and online tools If you require RPL Kits with comprehensive benchmarking
ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK615 Design and configure desktop virtualisation ICTSAS512 Review and manage delivery of maintenance services ICTSAS518 Install and upgrade operating systems ICTSAS524 Develop
maintain and repair farm fencing AHCINF203 Maintain properties and structures AHCLSC201 Assist with landscape construction work AHCLSC203 Install aggregate paths AHCLSC205 Install tree protection devices AHCMOM201 Operate two wheel motorbikes AHCMOM202 Operate tractors If you require RPL Kits with comprehensive benchmarking
Please note that only six electives can be chosen
Session Plan-PUAFER006 Lead an emergency control organisation SLE Units of competency SITXCCS007 EnhanceOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these