Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units Elective units AURACA002 Manage complex customer requirements in an automotive workplace AURATA005 Estimate and quote automotive mechanical and electrical repairs AURANN011 Estimate and quote automotive body repairs AURVTN032 Inspect vehicle damage and determine repair procedures MEM16003B Provide advanced customer service MEM16012A Interpret technical specifications and manuals SIRRMER003 Coordinate visual merchandising activities SITXMPR004 Coordinate marketing activities AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURAAA002 Determine retail rates for automotive products and services AURAFA004 Resolve routine problems in an automotive workplace AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace MEM13002B Undertake occupational health and safety activities in the workplace MEM13010A Supervise occupational health and safety in an industrial work environment MEM15002A Apply quality systems AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use enterprise computers or data systems TAEDEL301 Provide work skill instruction If you require RPL Kits with comprehensive benchmarking
Core units TLID0020 Shift materials safely using manual handling methods TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) Elective units BSBFIN302 Maintain financial records BSBINS302 Organise workplace information BSBINS308 Control records BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBPUR301 Purchase goods and services RIIHAN301E Operate elevating work platform TLIA0004 Complete receival and despatch documentation TLIA0008 Coordinate stocktakes TLIG0002 Lead a work team TLIE2007 Use communications systems If you require RPL Kits with comprehensive benchmarking
Core units CHCADV001 Facilitate the interests and rights of clients CHCCOM002 Use communication to build relationships CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically CHCPRP001 Develop and maintain networks and collaborative partnerships HLTWHS002 Follow safe work practices for direct client care Elective units CHCADV002 Provide advocacy and representation services CHCCCS001 Address the needs of people with chronic disease CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS004 Assess co-existing needs CHCCCS006 Facilitate individual service planning and delivery CHCCCS019 Recognise and respond to crisis situations CHCCCS020 Respond effectively to behaviours of concern CHCCOM001 Provide first point of contact If you require RPL Kits with comprehensive benchmarking
Core units AHCMER306 Sell products and services AHCWHS301 Contribute to work health and safety processes AHCWRK204 Work effectively in the industry AHCWRK309 Apply environmentally sustainable work practices BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints Elective units AHCBAC409 Provide advice on agronomic products AHCBUS301 Use hand held e-business tools AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest
Core units BSBPMG810 Prioritise projects and programs BSBPMG811 Select and balance the portfolio BSBPMG812 Manage and review portfolio performance BSBPMG813 Govern the portfolio Elective units BSBPMG814 Lead the portfolio BSBLDR811 Lead strategic transformation BSBLDR812 Develop and cultivate collaborative partnerships and relationships BSBSTR801 Lead innovative thinking and practice If you require RPL Kits with comprehensive benchmarking
Vocational Placement Kit-BSBSS00115 Copyright Management Skill Set Certificate I Core units MSMENV272 Participate inA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.