Unit Knowledge Guide-AURSCA104 Carry out cash and non-cash payment operations Training and Assessment Strategy (Skill Set) Units of competency BSBWHS432X Contribute

Units of competency BSBWHS432X Contribute to organisational mental health response in the context of disruptive events * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

materials and emissions MEM08018 Electroplate engineering coatings MEM04020 Supervise individual ferrous melting and casting operation MEM04021 Supervise individual non-ferrous melting and casting operation MEM04022 Examine appropriateness of methoding for mould design MEM09006 Perform advanced engineering detail drafting MEM09007 Perform advanced mechanical detail drafting * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXFIN004 Prepare and monitor budgets BSBFRA402 Establish a franchise SITXHRM006 Monitor staff performance SITXFIN006 Manage revenue SITXWHS004 Establish and maintain a work health and safety system * We can develop additional elective units that are not listed on request (Please contact us for further information)

negotiate and refine a design brief BSBCMM401 Make a presentation BSBPMG522 Undertake project work BSBSMB403 Market the small business BSBSMB404 Undertake small business planning BSBSMB405 Monitor and manage small business operations BSBWRT401 Write complex documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-AURSCA104 Carry out cash and non-cash payment operations Training and Assessment Strategy (Skill Set) Units of competency BSBWHS432X ContributeOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner