Session Plan-SISCAQU016 Manage pool water quality BSB Elective units MSS407003 Analyse process

Elective units MSS407003 Analyse process changes MSS407008 Capture learning from daily activities in an organisation MSS407010 Improve visual management in the workplace MSS407011 Manage benchmarking studies If you require RPL Kits with comprehensive benchmarking

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

steam and cool product AMPS302 Prepare dried meat AMPS307 Sort meat AMPS308 Batch meat AMPS312 Prepare meat-based pates and terrines for commercial sale AMPS313 Prepare product formulations AMPX304* Prepare primal cuts HLTAID011 Provide First Aid CPPCLO3113 Clean food-handling areas and equipment AMPX203 Operate scales and semi-automatic labelling machinery AMPX205 Clean chillers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Perform complex numeracy tasks such as risk calculations and data analysis

Session Plan-SISCAQU016 Manage pool water quality BSB Elective units MSS407003 Analyse processOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these