Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior Condition:Well Read Anthony recounts his attempts to

Anthony recounts his attempts to save these remarkable animals

here and here

and this eminently practical book makes the art accessible to anyone with a love for plants and a little patience

But Tipping Point author Malcolm Gladwell

A Clockwork Orange is a frightening fable about good and evil

Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior Condition:Well Read Anthony recounts his attempts toThe authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior. Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to