Assessment Kit-CHCCCS010 Maintain a high standard of service SLE Units of competency CHCCSM006 Provide

Units of competency CHCCSM006 Provide case management supervision CHCCSM005 Develop

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

prepare and preserve plant specimens AHCTRF208 Support turf establishment BSBCRT201 Develop and apply thinking and problem solving skills RIISAM203E Use hand and power tools TLID0020 Shift materials safely using manual handling methods AHCBIO204 Follow site biosecurity procedures If you require RPL Kits with comprehensive benchmarking

Core units AHCPER301 Research and communicate information on permaculture principles and practices AHCPER302 Develop recommendations for integrated plant and animal systems AHCPER303 Maintain integrated plant and animal systems AHCPER316 Select plant and animal species for permaculture systems AHCWRK311 Conduct site inspections Elective units AHCPER307 Establish a rural permaculture system AHCPER308 Establish an urban permaculture system AHCPER305 Implement crop maintenance and harvesting programs for permaculture systems AHCPER306 Use weedy plants in a permaculture system AHCILM306 Follow Aboriginal cultural protocols AHCILM305 Work with an Aboriginal Community or organisation AHCPER309 Install and maintain permaculture water systems AHCPER310 Install structures for permaculture systems AHCLSK319 Slaughter livestock AHCECR301 Maintain native ecosystem areas * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPFSY4005 Conduct a traceability exercise FBPFSY3004 Participate in traceability activities If you require RPL Kits with comprehensive benchmarking

Assessment Kit-CHCCCS010 Maintain a high standard of service SLE Units of competency CHCCSM006 ProvideOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of