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and cultural identity
hazard-free environment
People credited with this unit standard are able to: describe and apply customer service techniques to accommodate customer behavioural styles
People credited with this unit standard are able to demonstrate knowledge of strategies for managing own emotions
People credited with this unit standard are able to: describe skills and qualities of a salesperson
Unit 14434 Employability Skills and cultural identityPrepare and clear areas for table service for a commercial hospitality establishment. This unit standard is for people training as food service staff to work in a broad range of food and beverage service outlets. People credited with this unit standard are able to: prepare service areas and equipment; prepare customer dining areas; and clear dining and service areas, for a commercial hospitality establishment.