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Our learner and assessment resources can be used for an unlimited number of students within your RTO
You are free to rebrand and reproduce these within your registered training organisation (RTO)
The unit knowledge guide is a tool that can be used to help a student extend their learning
This is to ensure each component of the learning resources demonstrate relevance and currency in the industry and meet training package and regulatory compliance requirements
We provide all documents to you in Microsoft Office format
Self-Study Guide-ICTSAS420 Provide first-level remote help-desk support MSA Our learner and assessment resourcesOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the