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· Ongoing monitoring of backup status and job success
· Incident response for server outages or degradation
App configuration profiles for Android
· Recovery coordination following failure
Carry out Voice Re-injection Installation (VRI)
Managed Support & Helpdesk (1st & 2nd Line) - UPS (Uninterruptible Power Supply) per UPS, per month) order0194600 · Ongoing monitoring of backupPrerequisites Supported manufacturer UPS. UPS must be in vendor support and less than 5 years old unless battery replacement is separately agreed. Hardware should be covered by a valid manufacturer warranty. Appropriate load capacity and power connections available. Network or USB management interface where monitoring is required. Setup Physical connection and load validation. UPS management software or network card configuration where applicable.
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